Discover the portal
Sentinel
AV installation monitoring
Shop
New, used, demo · pro prices
Event solutions
Projects run with peace of mind
Sales & Integrations
Permanent AV installations
Equipment rental
Short and long term
Training centre
Audiovisual training
Service centre
Customer equipment workshop
On-site service
Field interventions
Billing
Invoices, payments, taxes
Native API
Custom integrations
FAQ
10 / NATIVE API

Connect IDEACONCEPT
to your internal systems.

For customer companies that want to push automation further: sync your IDEACONCEPT invoices with QuickBooks, send Sentinel alerts to your Slack or PagerDuty, trigger quotes from your ERP, surface your project dashboard in your internal tools. REST API, webhooks, TypeScript and .NET SDKs.

View the documentation Generate a sandbox key
portal.ideaconcept.ca
Developer console · sandbox + prod
Interactive preview coming soon
100 %
Coverage
Every portal action is available through the API, no "portal-only" features.
99.95 %
API SLA
Guaranteed uptime on our production infrastructure. Public status in real time.
60 s
First call
From sign-in to your first "hello world": sandbox keys right away, production after verification.
OpenAPI
Open standard
OpenAPI 3.1 spec, automatic client generation in 50+ languages.
Features

An API designed for your developers.

Typed schemas, descriptive errors, standard pagination, versioning, transparent rate limiting. We built the API we would have wanted to consume, and your IT team will appreciate it.

REST + Webhooks

REST endpoints for synchronous actions, signed webhooks for events (Sentinel alert, payment received, ticket created).

TypeScript & .NET SDKs

Official SDKs with IDE autocompletion, types generated from the OpenAPI spec, built-in retry logic and error handling.

Living documentation

Interactive docs with live calls from the browser, code samples in 6 languages, a versioned changelog.

OAuth 2.0 + API keys

OAuth for user integrations, long-lived API keys for system integrations. Granular scopes, instant revocation.

Fair rate limiting

1,000 req/min standard, raised on request for enterprise needs. Rate-limit headers included in every response.

Sandbox identical to prod

A test environment with realistic sample data. No structural difference from production: what works in sandbox works in prod.

Frequently asked questions

What we get asked the most.

Syncing new IDEACONCEPT projects into your internal CRM, triggering quotes automatically from your ERP, receiving Sentinel alerts in your Slack / Teams / PagerDuty, pushing your IDEACONCEPT invoices into your accounting (QuickBooks, Sage, Acomba), feeding your internal dashboards with the status of your rental or integration contracts.

Your developers can start in 5 minutes.

Give the docs URL to your IT team: they generate a sandbox key and make their first call. When everything is ready, we turn on production.

Go to the docs Generate a sandbox key