Privacy policy
Last updated: October 4, 2026. Version 1.4
Introduction
IDEACONCEPT Canada Inc. ("IDEACONCEPT", "we"), a company incorporated in Quebec, operates the customer portal (the "Portal"), its shop and its rental centre. This policy describes how we collect, use, retain and protect your personal information, in accordance with Quebec's Law 25 and the federal PIPEDA.
What changes with version 1.4: on the public pages of the shop and the rental centre, and only with your consent, Google's tags (Analytics and Ads) and Meta's pixel; and, from our server, telling Google Ads and Meta about shop orders that came from their ads. The signed-in area loads no advertising tag.
Click a question below for the details.
Person in charge of the protection of personal information: privacy@ideaconcept.ca
What changes with version 1.4: on the public pages of the shop and the rental centre, and only with your consent, Google's tags (Analytics and Ads) and Meta's pixel; and, from our server, telling Google Ads and Meta about shop orders that came from their ads. The signed-in area loads no advertising tag.
Click a question below for the details.
Person in charge of the protection of personal information: privacy@ideaconcept.ca
Information collected
Purposes of processing
Cookies and localStorage
Sharing and service providers
Retention
Your rights
Security and incidents
Minors
The Portal is intended for professional B2B use. We do not knowingly collect information from people under 18. If you are a parent or guardian and believe this has happened, contact us immediately.
Changes to this policy
In case of a substantial change, we will notify you by email at least 30 days before it takes effect. The current version is always on this page with its update date.
Contact and complaints
IDEACONCEPT Canada Inc.
Person in charge of the protection of personal information
Montreal, Quebec, Canada
privacy@ideaconcept.ca
Commission d'accès à l'information du Québec (CAI)
www.cai.gouv.qc.ca
Person in charge of the protection of personal information
Montreal, Quebec, Canada
privacy@ideaconcept.ca
Commission d'accès à l'information du Québec (CAI)
www.cai.gouv.qc.ca